Last Modified: March 28, 2016
Thank you for visiting the Arch Auto Parts Website. We wrote this policy to help you understand what information we collect, how we use it, and what choices you have. Parts of this policy are technical. This is in part because our lawyer lacks creativity, but it is mostly because privacy and information matters are important—and sometimes a little complicated. We hope you will take time to review the policy, and if you have any questions, please contact us at email@example.com.
Before we get too far into the technical details, we thought it was important to let you know that for your protection and ours, we do not store credit card information (except for the last four digits of the credit card number to help you identify which card you used for your purchase.) We process all credit card transactions through Authorize.Net—a secure, third party credit card processor.
We do not knowingly collect any Personal Information (as defined below) from children under 13. Where any such information is inadvertently collected, we will delete the information as soon as possible. If you believe a child under 13 has provided us with Personal Information, please contact us at firstname.lastname@example.org.
Information We Collect
We collect the information that you share with us, including:
- Personal Information: “Personal Information” is information that can personally identify you, such as your name, email address and telephone number. We maintain one or more databases to store your Personal Information and may retain it as reasonably required to serve you and operate the Website. Personal Information that we collect depends on how you use the Website. Providing your Personal Information to us is your choice. If you choose not to provide us with certain Personal Information, you may not be able to take advantage of certain features of the Website; and
- General Information: When you visit the Website, we may collect various categories of general non-personal information (“General Information”). General Information includes browser information, operating system information, device information, TCP-IP address and the date, time, length of stay and specific pages accessed during your visits to the Website.
Registering for the Website
If you register to use the Website, we may collect Personal Information including your name, email address, and telephone number.
You may review, update, or modify your account information, including profile and contact information, at any time by logging into your Arch Auto Parts account. You may also permanently delete your account by contacting us at email@example.com.
Online Identification Tools
Like many website providers, we use your IP address to help diagnose problems with our server and provide a better web experience. Your IP address is used to help identify you and your shopping cart and gather General Information.
Third Party Features
We may provide links to third-party websites that we do not own or control. We are not responsible for the information collection practices of any website that we do not own or control. We encourage you to review and understand the privacy practices of third-party websites before providing any information to or through them.
How Your Personal Information is Used, Processed and Disclosed
- send information to you about your orders;
- fulfill your orders;
- process and collect your payments;
- send you promotional marketing material about Arch Auto Parts;
- customize, analyze, adjust and improve the Website to better meet your needs;
- produce and run a sweepstakes, contest or other promotion;
- enforce Arch Auto Parts’s agreements with you;
- prevent fraud and other prohibited or illegal activities; and
- comply with potential requests of law enforcement or data protection agencies.
When possible, General Information may be combined and/or linked to Personal Information, in accordance with the purposes specified above.
We may use your General Information and Personal Information to prepare anonymized, aggregated data about our users (“Anonymized Data”). We may provide third parties with Anonymized Data in describing the Website to prospective partners, advertisers and other third parties, and for all other lawful purposes. As communicated to third parties, the Anonymized Data does not include any information permitting the recipient to identify, locate or contact you.
Third Party Website Providers
Arch Auto Parts may employ other companies and individuals to perform functions on our behalf, such as fulfilling orders, delivering packages, sending postal mail and e-mail, serving ads on our behalf, providing search results and links, and processing credit card payments. These third-party service providers have access to Personal Information needed to perform their functions but may not use it for any other purpose.
Acquisition of Arch Auto Parts
Information about customers is considered an asset of Arch Auto Parts and, as such, may be transferred to another company as part of a merger or acquisition.
Blogs, Reviews and Forums
The Website also may from time to time offer publicly-accessible blogs, customer reviews or forums. Any information you provide in these areas may be read, collected and used by others who access them. To request removal of your Personal Information from blogs, customer reviews or forums, please contact us at firstname.lastname@example.org. Please note that in some cases we may be unable to remove your Personal Information.
Retention of Personal Information
Accessing and Updating Your Personal Information and Preferences
Modifying or Deleting Your Personal Information
If you would like to modify or delete your Personal Information, please contact us at email@example.com with clear instructions about what you would like to be modified or deleted. We will respond to your request promptly.
Changing Your Preferences
If you tell us that you do not want us to use your Personal Information to contact you, Arch Auto Parts will respect your wishes. If you are a registered user, you may change your preferences on our Website.
You may also instruct Arch Auto Parts to stop sending you emails, newsletters or other information by following the ‘unsubscribe’ instructions provided in the email. Arch Auto Parts may, however, continue to use your Personal Information to contact you to service your account or as otherwise authorized by law. Please note that if you use more than one name or e-mail address when communicating with Arch Auto Parts or using the Website, you may continue to receive communications from Arch Auto Parts to any name and/or email address not specified in your opt-out request.
We have instituted reasonable safeguards to help ensure that information collected is secure. We also take reasonable steps to ensure that third parties who work with us to make the Website (including the software, applications and services provided on the Website) available to you agree to protect personal information that they must access in order to serve you and to honor your preferences about contacts you receive.
We do not store or save credit card information. When you send or otherwise transmit your sensitive information (such as your credit card number) to or though the Website, your sensitive information is encrypted and protected with SSL, the current industry-standard encryption protocol. When you are on an SSL-protected page, a picture of a closed lock appears at the bottom or top of some web browsers. Another way to tell if you are on a secure page is to check the URL or address of the page. (Look in the address box or right-click on the page and select “Properties”.) These secure SSL-encrypted pages have URLs that start with “https://” instead of “http://”.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org or by mail at Arch Auto Parts, Privacy Compliance Officer, Arch Auto Parts, 181-04 Jamaica Ave, Hollis, NY, 11423.