Limited Warranty

Last Modified: March 28, 2016

Subject to the limitations below, Arch Auto Parts, Inc., Arch Auto Parts Holding Company, Inc. and Arch Automotive Group (collectively, and along with all of their respective affiliates and subsidiaries, referred to as “Arch Auto Parts”, “we”, “us”, “our”) will honor the manufacturer’s warranties for products sold by Arch Auto Parts; provided that you follow all procedures set forth by the manufacturer for the defective part (the “Limited Warranty”). To exercise the warranty, simply return the product in question, along with the original, legible sales receipt, to the retail location where the product was purchased. WE ARE NOT RESPONSIBLE FOR ANY LABOR COSTS ASSOCIATED WITH INSTALLING, REMOVING, REPAIRING OR REPLACING ANY PRODUCT WHATSOEVER.

Any applicable warranty claim is limited to the replacement of the defective product and does not cover any of the following:

  • The cost of labor for removal or installation;
  • Any product which has not been used in the manner for which it was designed or not maintained in accordance with the manufacturer’s specifications;
  • Clutch parts – clutch master cylinders and slave cylinders;
  • Any product which has been operated off-road or for racing purposes, or in a police car, taxi, or other commercial, fleet or governmental vehicle;
  • Any product which has otherwise been subject to accident, misuse, or improper installation, maintenance, or application;
  • Any product which has been transferred from the original vehicle in which it was installed or to any product that has been used by anyone other than the original purchaser; or
  • Any product which was used in conjunction with another product which was not approved by the manufacturer.

ARCH AUTO PARTS WILL NOT HONOR ANY CLAIMS FOR SPECIAL ORDERS OR CUSTOMIZED PARTS. At its option, Arch Auto Parts will replace the warranted product or refund the purchase price, which shall constitute the sole and exclusive remedy with respect to this limited warranty.

Arch Auto Parts will not be liable for any labor costs associated with the removal or installation of the warranted or replacement product, or for any damage to the vehicle in which the product was installed. IN NO EVENT WILL ARCH AUTO PARTS BE LIABLE FOR ANY INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, ARISING OUT OF THE PURCHASE OR USE OF THE WARRANTED PRODUCT, EVEN IF INFORMED OF THEIR POSSIBILITY.

ARCH AUTO PARTS MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, REGARDING ANY OF THE PRODUCTS SOLD BY IT, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Some states do not allow limitations on how long an implied warranty lasts, or exclusion or limitation on incidental or consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

The exclusive jurisdiction and venue for any legal action involving this warranty shall be the state courts of New York, Queens County. In the event Arch Auto Parts files a legal action to enforce its rights, if Arch Auto Parts prevails on the merits of any claim, it shall be entitled to recover all costs, including reasonable attorneys’ fees and collection related investigation and administrative expenses, incurred by it in connection with such legal action.

If any provision of this Limited Warranty is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Limited Warranty will continue in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

This Limited Warranty shall be subject to the provisions of the Terms of Service of Arch Auto Parts, as amended from time to time and available here.

If you have any questions, please contact us at policies@archautoparts.com.